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CRM & Customer Experience

September 14, 2021|

What do CRM & CX have to do with each other? Are there different needs from and types of CRM? ...

CRM Strategy:  Chess or Checkers?

June 17, 2021|

CRM Strategy:  Chess or Checkers? Today’s casino and hospitality experience changes daily, with new challenges everyday: limited amenities, capacity, and ...

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