Why Work With Us?
SpotlightCRM™ and our Team work next to you to develop, deliver, and continuously improve a Guest Experience that is equal parts competitive advantage and differentiator/disruptor.
AI-driven, digital-focused experiences are nothing without Real-Time data, Tight Integrations, and most importantly, contextual validity for the Guest.
Typical Outcomes & Benefits
- Realize ROI <90 days from go-live.
- Expand Performance Management – manage Team Tasks based on last touchpoint, visit, etc.
- Increase in Returned Visits – Drive Offers that matter, WHEN it matters most.
- New Acquisition – Proactive, Real-Time acquisition of new guests.
- Programmatically Align your Operations, Guest Experience, & CRM Strategies.
- Regulatory Integration – Real-Time banned/excluded guests, persons of interest, and AML/Title 31.
